It’s time to get a grip on your email! Seriously, this country is out of control with all the emails, calls, texts and messenger systems. It’s so overwhelming that people just give up and stop reading them, which can be VERY bad for business.
Here are a few quick tips:
Start by unsubscribing to all the junk mail.
If you NEVER read that persons mail, then take less than 10 seconds to click on the unsubscribe button. You will find that about half of your email will be gone within a week.
Have a different email for your work, versus personal and use a program like Outlook to separate them.
Keep them collapsed so that you only open one email at a time. For example, I have an email for The Money Therapist, My Financial Planning, My CPA stuff, and my Personal. I only focus on one inbox at a time, so that I can be fully present. Mixing up your emails into one box is VERY distracting and causes you to constantly switch gears.
Respond to your clients timely.
This is EASY to do if you have designated times to check your email. I recommend once in the morning, afternoon and before you leave the office.
Respond FULLY, but not too lengthy.
People don’t read long emails, but if they ask a question, read and respond fully. This will change your life! The reason is that most people are in a hurry and when they do not answer the question fully, they end up sending more emails. Instead of one, it becomes twenty.
When I full began to answer my emails during designated time, I found that I had extra time during the day. It was amazing! And my clients were happy, because they had the answer they needed, and felt cared for as a client.
Put the emails into sub account folders, based on priority.
You can name the sub folders by day of the week, so that you always go to them. The important thing to do with your client, is to send them a short response saying “I can get this to you on Wednesday.”
So you may not be able to fully respond or create action based on the email, but you have now designated it to a day to handle it AND you have informed the client when you will get to them. This is very important, because having someone wait for several days just to hear back from you, could lead to you losing a client.
We may live in the information age but we can still communicate with class!
Please like and share this information if it helped you, and subscribe to my website TheMoneyTherapist.com for more solutions on saving money, building your business, and eliminating stress.